ONLINE RETURNS POLICY
- ONLINE RETURNS POLICY
Concrete Skate Supply offers a credit note or exchange on all full price purchases, if lodged online within 14 days of purchase date. Credit notes will be sent via email once your return has been processed, and will then be available to use immediately through our online store. Credit notes may not turned back into a refund at any point.
Sale items are final sale only and will not be accepted for refund, credit or exchange. This is anything located in the permanent sale category of the website. Items purchased using a discount code or temporary promotion are able to be returned as usual.
Item/s must be posted back to us, in the original condition, with all tags remaining in place. Item/s must not have been worn, washed or altered in any way.
Concrete Skate Supply is not liable for the loss or damage of garments in return transit. We recommend using a trackable delivery method and keeping note of your tracking number, and please ensure all returns are posted in a secure, suitably sized package.